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The Inaugural Blacks in Technology Conference, instantly tagged as BITCON2018, is a 3-day interactive platform for professionals, entrepreneurs, influencers, subject matter experts, students, and thought leaders who share a common goal... increasing the visibility and representation of black men and women in the tech industry.  As we seek to further our mission of establishing a practice of world class excellence, BIT has crafted a stimulating and engaging program that intertwines and encompasses the Twin Cities educational, business, political and tech communities. Utilizing forums such as tech exhibits, career fairs, pitch competitions, networking parties, city innovation tours, lightning talks, and panel discussions, BIT invites you to redefine your career in tech…
avatar for Mandy French

Mandy French

Best Buy
Sr. Manager of Technology Operations
From managing major incident response teams and the technology service desk to building and leading  production support teams.   A Service Management expert and ServiceNow Guru.   Mandy has a career defined by working for Fortune 250 companies in technology operations.    Continuous process improvement isn't a buzz phrase but a way of life.   Her teams, colleagues and leaders say her passion and energy is infectious. Mandy is honored to be asked to speak at this conference.
 
Mandy is a Sr Manager of Technology Operations supporting telecom at Best Buy.